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How to edit a published request
How to edit a published request
Connor Bearse avatar
Written by Connor Bearse
Updated this week
  1. Navigate to https://my.sydnee.app/requests and click on the request you would like to edit

  2. Click the drop down arrow next to "Download PDF" to reveal all options. The options are as follows:

    1. Mark Request as Complete - will mark the request as complete immediately

    2. Request Info - view the status, publish date, due date, who the request is assigned to, and how many reminders are set

    3. Email & Reminder Log - view any emails sent from this request and scheduled reminders

    4. Duplicate - creates a new duplicate request as a draft

    5. Create Template - creates a template based on this request

    6. Edit Request - lets you edit the request

    7. Publish & Reminder Settings - lets you adjust the publish and reminder settings

    8. Send Notification Email - send a manual reminder email with an optional custom message

    9. Return to Draft - Unpublish the request immediately

    10. Archive Request - Move the request to the archive area to unclutter your request area

  3. Click "Edit Request"

  4. Any edits you make to the request will be saved immediately and be live

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