How to connect your domain to Sydnee

Sydnee lets you use your own domain or subdomain for your client portal.

Most people use a subdomain like:

Before you start, make sure:

Go to my.sydnee.app/company-settings/domain and click Setup Domain.

Enter the domain or subdomain you want to use.

Do not include https://

Examples:

If your domain has invalid characters, you’ll see an error message. When there are no errors, click Continue.

On the next screen, Sydnee will show you the DNS records you need to add.

If you are using a subdomain like:

You’ll add a CNAME record to your DNS settings.

Use:

The Name field should match your subdomain.

Example:

If you are using a root domain like:

You’ll use an A Record instead.

Use:

Sydnee checks your DNS settings automatically every 30 seconds. Once everything is connected, your portal will go live on your domain.